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This qualification (50060 – National Certificate: Public Administrationis to provide a structured programme for public officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The National Certificate in Public Administration (NQF Level 5) is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.

The National Certificate in Public Administration consists of Exit Level Outcomes covering service delivery, knowledge management, formulation of public sector policies, risk management, applying the public sector legislative framework, managing people, leadership, financial administration, project management and information technology for the public sector. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level.

The qualification will therefore enhance the ability of the qualifying learner as a public finance official to perform the necessary administration tasks expected as well as improve management abilities. In this way, the qualification enhances transferability of skills within different spheres of the public sector. At the same time, a learner will gain a firm foundation required for furthering studies at NQF levels 6 and 7. This qualification enables transferability of skills between the private and public sector.

With regard to the implementation of public administration and management reforms, the qualification serves, as a basis of an effective implementation process by defining and identifying those competencies required by technical public officials. The possession of relevant knowledge, skills and attitude by public officials is crucial to the implementation of public sector administration and management reforms. Thus, the qualification contributes to the upfliftment of South African economy in line with the aims of existing skills development legislations through enhancing of skill levels of public sector employees.

Qualifying learners could follow a career within the Public Sector’s:

  • Financial Services.
  • Administration.
  • Management.
  • Accounting.
  • Project/Public Entity Management.

Our pricing is different from region to region, depending on the cost of the venue hire and transport. Pricing will also be confirmed on the individual booking form. Also note that we are NOT VAT Registered and do not charge our clients VAT. All prices quotes is inclusive.






  • Venue Hire
  • Facilitator cost
  • Catering
  • Teas & coffees
  • Printing & binding
  • Class Stationary
  • Helpdesk Support
  • Forum maintenance
  • Marketing
  • Staff cost
  • Assessment
  • Moderation Int.
  • Moderation Ext.
  • SETA Audit
  • Registration
  • Certificates


50060  National Certificate: Public Administration 
Undefined  141  Level 5  Level TBA: Pre-2009 was L5  Regular-Unit Stds Based 


  • 27 Days of classroom. (Quickest 12 month to as long as it takes you – unlimited)
  • KwaZulu-Natal Region R29000
  • Western Cape & Gauteng R29000
  • Current price list is structured on our normal price list. Learners can book for any course as they progress. (No need to book or pay in one go)

List of modules/Unit Standards:

Core 120310 Apply client service techniques to improve service delivery 5 6
Core 115405 Apply principles of knowledge management to organisational transformation 5 10
Core 120303 Apply principles of risk management 5 8
Core 120307 Apply South African legislation and policy affecting public administration 5 10
Core 15237 Build teams to meet set goals and objectives 5 3
Core 15216 Create opportunities for innovation and lead projects to meet innovative ideas 5 4
Core 120301 Formulate and evaluate public sector policies and regulations 5 8
Core 114226 Interpret and manage conflicts within the workplace 5 8
Core 116928 Manage diversity in the workplace 5 14
Core 119336 Manage the development and performance of human capital in the public sector 5 12
Core 15222 Promote a learning culture in an organisation 5 3
Core 120306 Manage service delivery improvement 6 8
Fundamental 120304 Analyse, interpret and communicate information 5 9
Fundamental 119342 Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration 5 8
Fundamental 119332 Manage and develop oneself in the public sector work environment 5 10
Elective 10142 Fulfill procurement activities and supervise procurement administration 4 8
Elective 114585 Plan strategically to improve business performance 4 4
Elective 119348 Apply selected GRAP (Generally Recognised Accounting Practices) to periodic accounting reporting process 5 12
Elective 115407 Apply the principles of change management in the workplace 5 10
Elective 115823 Gather and manage information for decision-making 5 5
Elective 117390 Identify and interpret related labour legislation and its impact on the workplace and ensure compliance 5 20
Elective 114879 Promote a productivity improvement strategy 5 10
Elective 10146 Supervise a project team of a developmental project to deliver project objectives 5 14
Elective 115196 Establish, implement and control procurement processes 6 12
Elective 10080 Formulate, design and implement customer service delivery systems and processes 6 8
Elective 10079 Measure and analyse customer service levels 6 12
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